What is/how do I get cashback?
After a qualifying purchase, you will receive an email from Texas Snax, or Fondue to redeem your CashBack. Fondue is the administrator for this cashback program, so questions can go directly to them.
You can choose to redeem your CashBack as:
- A virtual Visa card
- A merchant gift card
How can I redeem my CashBack?
Check your email. After a qualifying purchase you will receive an email to redeem your CashBack. You just need to complete the CashBack redemption form, and then you can select your preferred CashBack redemption method. Depending on where you purchased you can redeem your CashBack as either a virtual Visa card or a merchant gift card.
Why is there a holding period to receive my CashBack?
We trust you, but to ensure that fraudsters don't take advantage of the CashBack system, there is often a 15-day holding period
How long does it take to get my gift card?
As soon as you confirm your selection, we will provide you with details about your gift card. If the merchant has a return period, you may have to wait up to 60 days to be able to use your gift card.
How do I use my gift card?
Purchase anything from us and enter your gift card number on the checkout page. Make sure to use the same email address when purchasing.
Where can I find my gift card?
Once you select a gift card, we will send you an email with details about your gift card CashBack. If you can’t locate that email, please reach out to us at ${email} with your exact CashBack details and we’ll help locate your gift card.
How long does it take to get my virtual Visa card?
As soon as you confirm your selection, we will provide you with details about your virtual Visa card. You may have to wait for the return period to pass to use your virtual Visa card.
Where can I use this virtual Visa card?
Anywhere that accepts Visa, which is over 44 million merchants in more than 200 countries and territories.
Where can I find my virtual Visa card?
Once you select a virtual Visa card CashBack, we will send you an email with details about your card and a secure link to the details of your card. If you can’t locate that email, please reach out with your exact CashBack details and we’ll help locate your Visa card.
Where can I check my balance and statement on my virtual Visa card?
Once you select a virtual Visa CashBack, we will send you an email with a secure link to the details of your card.
When I tried to use my virtual Visa card the charge was declined. What can I do?
Your card is like any other Visa debit card and may be refused due to several reasons. Check that your card still has a sufficient balance. Also double check that you added the correct card number, name, and address. If you are still experiencing issues, email ${email} and we will be happy to help!